cancellation and refund

We understand that plans change, and we’re here to help! If you need to cancel your order, please review our cancellation policy below.

Cancellation Policy

Before Shipment: You can cancel your order anytime before it is shipped. Simply go to [Your Orders] and select "Cancel Order."

After Shipment: Once your order has been shipped, it cannot be canceled. However, you may initiate a return after receiving the item.

Refund Process

If your cancellation is successful, a refund will be processed to your original payment method within [7] business days.

If you used Cash on Delivery (COD), the refund will be processed as store credit or to your bank account (if applicable).

We want you to have a hassle-free shopping experience. If you're not satisfied with your purchase, we’re here to help!

Eligibility for a Refund

Refunds are applicable for damaged, defective, or incorrect items received.

Items must be unused, in original packaging, and returned within [2] days of delivery.

Certain items, such as personalized products, perishables, or final sale items, may not be eligible for refunds.

Late or Missing Refunds

If you haven’t received a refund yet, please check your bank account or contact your payment provider

Need Help?

For any issues or special requests, please contact our customer support at [fashionfeverhood@gmail.com].

We appreciate your trust in us and hope to serve you again soon!